Question 1

How does Narratv Space’s approach to social media marketing differ from a standard digital agency?

Accepted Answer

We don’t just "post and pray." We view social media as a brand-building and revenue-generating ecosystem. Our approach is deeply strategic: we define your content pillars, tone of voice, and visual direction before a single post goes live. We focus on storytelling that builds long-term brand equity while utilizing platform-specific tactics to drive immediate engagement and traffic.

Question 2

Which social media platforms should my business be present on?

Accepted Answer

Presence should be dictated by where your audience lives, not trends. For B2B clients in the UK or GCC, LinkedIn is often non-negotiable. For lifestyle and D2C brands, Instagram and TikTok are critical. We conduct an audience audit to determine exactly where your customers spend their time and resources, ensuring you don’t waste budget on irrelevant channels.

Question 3

Do you handle community management and customer engagement?

Accepted Answer

Yes. Social media is a two-way street. We don’t just broadcast content; we actively manage your community. This includes responding to comments, managing direct messages (DMs), and engaging with relevant conversations in your industry. This "social listening" builds trust and often turns dissatisfied customers into brand advocates.

Question 4

What is the balance between organic social media and paid social advertising?

Accepted Answer

Organic builds the brand; paid drives the sales. We recommend a hybrid approach. Organic content nurtures your existing community and establishes authority, while paid social (ads) allows you to reach new, targeted audiences at scale. We integrate both strategies so your organic posts warm up the audience that your ads eventually convert.

Question 5

How do you measure the ROI of social media marketing?

Accepted Answer

We move beyond vanity metrics like "likes." We track KPIs that impact your bottom line: engagement rate, click-through rate (CTR), audience growth, and most importantly, conversions (leads or sales attributed to social channels). We provide monthly reports that show exactly how our social efforts are contributing to your wider business goals.

Question 6

Can you help us create a "viral" video or campaign?

Accepted Answer

While no agency can guarantee virality, we engineer content for maximum shareability. We use hook-driven copywriting, trending audio, and high-retention video editing techniques to give your content the best chance of exploding. However, our primary goal is consistent, high-quality growth rather than "one-hit wonder" spikes that don't convert.

Question 7

Do you provide content creation services like photography and video production?

Accepted Answer

Yes, we are a full-service creative agency. We don’t rely on generic stock photos. We offer professional photography, short-form video production (Reels/TikToks), and graphic design. High-quality, original visuals are the single biggest differentiator in a crowded feed, especially for premium brands in competitive markets like Dubai or London.

Question 8

How often should we be posting on social media?

Accepted Answer

Quality beats quantity, but consistency is key. For most platforms (Instagram, LinkedIn), we typically recommend 3 to 5 high-impact posts per week to maintain algorithm favorability without causing audience fatigue. For fast-moving platforms like TikTok or Twitter (X), a higher frequency may be required. We tailor the schedule to your specific capacity and goals.

Question 9

How do you handle social media for B2B companies?

Accepted Answer

B2B doesn't have to be boring. We humanize B2B brands by focusing on thought leadership, company culture, and problem-solving content. We turn your C-suite executives into industry authorities on LinkedIn and use case study storytelling to prove your value, generating qualified leads from decision-makers rather than just passive followers.

Question 10

What do you need from us to get started?

Accepted Answer

We start with a strategic onboarding phase. We need access to your current accounts, your brand guidelines (logo, fonts, colors), and any existing visual assets. We also conduct a "Download Session" to understand your key competitors, your ideal customer persona, and the specific business objectives you want social media to achieve.

Social Media Marketing

Don't just post. Engage.

The Ghost Town

The Content Engine

Capabilities

Strategy

Creation

Management

Influencer Marketing

Building Communities, Not Just Followers

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